Contact Us

Tel: 01983 403883

Isle of Wight Zoo,Yaverland Seafront
Sandown, Isle of Wight
PO36 8QB


Current vacancies :

Retail Manager

An exciting opportunity for an experienced, confident and hands-on Retail Manager who will have the drive and determination to create an outstanding retail department while continuing to ensure our guests feel welcomed and cared for.

Your role will be to ensure the high standard of the Trust’s visitor experience is sustained and to grow the business further. You will work in partnership with senior managers and staff across the organisation to ensure the smooth running of our admissions and retail function and the visitor attraction as a whole.

Do you have the energy and flair to take on this challenge? 

If so, we’d like to hear from you. Please apply with a CV, current salary details and a supporting statement by mail to: 

Charlotte Corney, Isle of Wight Zoo, Sandown, Isle of Wight, PO36 8QB

And also by email to:

Closing date for applications:  March 16th 2018

Chief Executive - Isle of Wight
This is an outstanding opportunity for an experienced manager to transform, lead and position a small independent zoo into a recognised and respected zoological charity through its next phase of development.

The Council of Trustees seeks an exceptional strategic leader with hands on proven management skills to provide direction and focus for the senior management team and its dedicated staff. The new CEO will be responsible for developing excellent working relationships with all stakeholders and for increasing revenues, driving change and continuous quality improvement.

A track record of significant achievement in either the business, public or not-for-profit sectors is essential. Visitor attraction/zoological experience desirable but not essential. The successful candidate will have excellent interpersonal and communication skills and will have proven skills in business development particularly retail and catering, strategic planning and implementation, change management, HR and income generation at leadership level. You will have a proven knowledge of legacy and fundraising streams and sound financial management. You will also be an effective team leader with boundless energy, drive and passion to make things happen. It is crucial that you have a strong empathy with the aims and objectives of the Trust.

Do you have the energy and flair to take on this challenge? 

If so, we’d like to hear from you. Please apply with a CV, current salary details and a supporting statement by mail to: 

Charlotte Corney, Isle of Wight Zoo, Sandown, Isle of Wight, PO36 8QB

And also by email to:

 Closing date for applications:  March 4th 2018

About the Isle of Wight Zoo – Home of The Wildheart Trust
The IOW Zoo has recently become a charity ('The Wildheart Trust’) following many years under private ownership. It is the Island’s original zoo and is well-loved by the local community and widely visited by residents as well as tourists. Our mission is to inspire and empower people to take positive action to protect our planet and the animals we share it with. We specialise in providing lifelong refuge to rescued big cats. The zoo is nestled within an Napoleonic fort in the picturesque Sandown Bay. The zoo’s shop is connected to our zoo café and can be visited by non-zoo customers. We pride ourselves on the intimate and friendly feel of our visitor experience and the emphasis we place on caring for each animal as an individual.

Working at the Zoo

The Isle of Wight Zoo is one of the Island's premier attractions and is a member of BIAZA (British and Irish Association of Zoos and Aquariums). We aim for the highest standards of customer service and animal welfare to ensure that we continue to maintain and progress our reputation within the tourism and zoological industry.

The zoo's operations are divided into the following departments and the zoo employs 15 to 40 staff fluctuating throughout the year depending on the demands of the business. Some of these posts are made up of permanent full-time/part-time positions with additional staff employed on a temporary basis:

  • Operations (incorporating HR and Finance)
  • Animal 
  • Education
  • Maintenance and Horticulture
  • Trading - including Retail, Catering and Marketing
Working within a zoo environment can be exceptionally rewarding and interesting. The Isle of Wight Zoo aspires to recruit hard working and enthusiastic individuals who will contribute positively and significantly to the organisation's needs while supporting the overall ethos of the zoo.

Applying for Vacancies
If you are applying for an advertised vacancy you will need to complete the application form that comes with the vacancy. It may help you to know that we usually advertise vacancies in the following way

Successful applicants for vacancies with the Isle of Wight Zoo may be required to have a Criminal Records Bureau check as a condition of employment.

Criminal Records Bureau Policy

Recruitment of Ex-Offenders If you are short-listed for a position you will be contacted within 28 days of the closing date. If you do not hear from the zoo within this time-frame then your application will unfortunately have been unsuccessful. We regret that due to the very large number of applications we receive we are unable to notify unsuccessful candidates.

Current vacancies will be listed at the top of the page - please visit their respective job descriptions for details on how to apply.

Sending in a CV

If you have experience and/or skills which you feel may be of value to the zoo and are looking for employment you may wish to contact us in case a vacancy arises. You are very welcome to send in a CV, which we will keep on file for six months. Please note that we only accept speculative CVs by post - we do not open attachments on unsolicited emails. The address to send them to is:

Enquiries, Isle of Wight Zoo , Yaverland , Sandown , Isle of Wight PO36 8QB

Please indicate in your covering letter which department/s of the zoo you would like to be considered for.

Careers Advice - Zoo Keeping

Please note that the following information is provided on external sites.